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2	Big Technology Breakthroughs for Small Businesses As a small business owner, you have limited time and resources to get the job done and keep business up and running
3	Business Challenges Businesses like yours have said, “I need a network that’s dependable and business information that’s protected.” “To stay competitive, I need to work smarter, not harder.” “I want to communicate more effectively with my customers and serve them better.” “I want to access my business information and resources when I’m away from the office.”
4	Business Challenges Keep your business up and running with a more reliable and security-enhanced infrastructure Use your resources more productively, compete more successfully, and keep costs down Stay connected with your customers, improve your responsiveness, and communicate more professionally Access your business information and resources while away from the office to stay connected with your customers from virtually anywhere, at any time
5	Small Businesses are Recognizing the Value of Windows Small Business Server “…small businesses…with 1 to 75 users are installing Windows Small Business Server 2003 in record numbers, captivated by its unparalleled functionality, ease of use and economical price tag.”
6	SBS 2003 R2 At-a-Glance
7	Introduction to SBS 2003 R2 A server is a specialized computer that manages shared resources Controls access to other devices such as printers and fax machines, and other PCs Manages access to files and data such as customer information, financial files, graphics and business presentations A network is a group of computers connected to each other to share information A server acts as the central hub, allowing users to be more productive and businesses to save money because they can share files, software, and equipment Information can be backed up and saved, decreasing the risk of data loss
8	“I need a network that’s dependable and protected.” “Having no downtime greatly enhances our employee’s ability to get their jobs done.”
9	Business Need: Protect Your Data With Windows Small Business Server 2003 R2 you can: Keep your business up and running and data protected Protect key business information with an infrastructure that includes built-in firewall protection and security-enhanced remote access to help prevent unauthorized users from getting into your network. Keep your PCs and servers current with the latest software updates to enhance the security of your network. Rely on an operating system that provides a working environment your employees can depend on and tools to help you or your IT consultant identify technology issues before they occur. Prevent data loss by automatically backing up company information and enabling employees to retrieve accidentally deleted files and restore earlier versions of files.
10	Scenario: Protect Data “I need to protect important business information” Cindy has worked a lot of overtime on a presentation to a trade organization that she'll deliver in a few days. As usual, she saved her original file in her My Documents folder. All this morning, she's been busy creating a condensed version of the PowerPoint file to use while presenting to a client. Finally, she finishes her work, saving this condensed version to the My Documents folder. Yikes! She realizes she's saved her changes to the original file instead of a new file. All that hard work on the core presentation is lost! How will she ever find the time to re-create all of this by Friday?
11	Scenario: Protect Data “My documents are automatically backed up!” After the initial panic dies down, Cindy remembers that the company’s new server is running Windows Small Business Server 2003 R2 She simply: Selects her PowerPoint in My Documents Right-clicks Properties Selects the previous version she wants to restore Done! How it works: Windows Small Business Server 2003 R2 was set up to redirect Cindy's entire My Documents folder to the company's server, which is backed up on a regular basis Windows Small Business Server 2003 R2’s Volume Shadow Copy Service allows Cindy to retrieve the previous version quickly and easily
12	“To stay competitive, I need to work smarter, not harder.” “Our most significant cost is our time. Windows Small Business Server 2003 should save enough time to pay for itself within six to eight months. But the real excitement is being able to do our jobs in better ways and bring real value to our clients’ businesses.”
13	Business Need: Work Smarter, Not Harder With Windows Small Business Server 2003 R2 you can: Maximize your employees’ productivity Store, find and share information in one centralized location Provide employees with an internal Web site so they can find and share files and collaborate on group projects Work from virtually anywhere with remote access to business information and resources* – e-mail, calendars, network files, internal Web sites and business applications Share resources and equipment such as Internet access, printers and fax machines Run your business application of choice
14	Scenario: Work Smarter, Not Harder “I need my employees to share and manage information more efficiently.” Sue, Bob and Jan all collaborate on a number of different accounts for their company; Sue is typically out in the field as a sales rep; Bob is a client service manager; and Jan runs the back office. All three employees are frequently in contact with customers; Sue calls in orders; Back at the office, Bob is on the phone with the customer and updates information on accounts; Jan oversees billings, receivables, and shipping. Previously, everyone was adding information haphazardly to paper files back in the office; Sue needed to phone in to Jan or Bob to get the information she needed; Papers were getting lost or misfiled; Efforts were getting duplicated. And when Jan was out on maternity leave, nobody could find anything.
15	Scenario: Work Smarter, Not Harder “Employees can share and manage information more efficiently!” Jan, Bob, and Sue made the case to their boss to implement Windows Small Business Server 2003 R2. Now they have a single, shared document library to house all their company’s business documents – including customer files. Their company gets better workflow; Customer information is more accurate. Jan, Bob, and Sue are all on the same page. They save a lot of time that they used to spend chasing down files and duplicating efforts. Their customers are happier. Jan doesn’t have to worry about the company falling apart every time she’s away from the office.
16	“I want to communicate more effectively with my customers and serve them better.” “We can now look at hosting our own Web site as Windows Small Business Server 2003 provides a hosting solution. This should help to bring in extra business and, again, enhance our image and reputation as a professional company that delivers high-quality services.”
17	Business Need: Connect with Customers Professionally and Efficiently With Windows Small Business Server 2003 R2 you can: Stay connected to your customers from virtually anywhere and anytime with remote access to business information and resources Present a professional image with a customized Web site and personalized communications to increase your credibility with customers Streamline customer communications by providing one-to-many fax and e-mail capabilities Manage your customer relationships more effectively with a centralized place to store and exchange information
18	Scenario: Communicate Professionally And Efficiently “My company needs a better way to manage customer communications.” Mark is on vacation. He’s having a wonderful time until he remembers something; His company is expecting a request for a proposal; His boss, Phil, is supposed to supervise the RFP during his absence – there’s a tight deadline. But Mark forgot to give his boss the heads up to check Mark’s e-mail for the proposal. This is potentially a big piece of business. He is going to have a very angry boss to come back to.
19	Scenario: Communicate Professionally And Efficiently “Efficient and professional customer communications!” Mark starts to hyperventilate; Then he remembers that the company’s new e-mail system was set up with Windows Small Business Server 2003 R2. His boss had wanted the company to have a more professional e-mail system that supported the name of the business and structured e-mail requests coming through their new Web site. The proposal request that Mark was expecting had come via e-mail and would be addressed and routed as clientinfo@soundmechanical.com. These e-mails are routed through a public mail folder that the entire sales team has access to including Mark’s boss. The team has it covered after all. Mark decides to take a nap.
20	“I need to access my business information and resources when I’m on the road or away from the office.” “Easy, 24-hour access to all our network resources, even down to desktop hard drives, gives us 10 percent to 15 percent more time to get things done. We can solve problems from home or the road, which ultimately means we can take care of our customers better.”
21	Business Need: Mobility With Windows Small Business Server 2003 R2 you can: Stay connected with customers in the office, at home or on the road Access business information and resources (e-mail, calendars, contacts, internal Web site, network files, business applications, and more) from any PC with Internet access. Use Windows Mobile-based devices to access e-mail, contacts, and calendars from virtually anywhere and at anytime.
22	Scenario: Mobility “I need to access information when I’m out of the office.” Gigi is out of the office, working on-site at the new home construction project she’s managing; the clients have requested a significant change in the configuration of their kitchen cabinets – pending an estimate on costs. Her clients want the numbers, now. The cabinetmaker wants to get started; The framers are held up by the decision too. She’s got to pick up her kids early from school for a dentist’s appointment in one hour. She doesn’t have time to get back to the office to get the materials estimates on her computer and run the numbers. Does she cancel the dentist? It took her a month to get that appointment!
23	Scenario: Mobility “Information access from anywhere, at any time!” Gigi already has all the project information saved to her My Documents folder on her desktop PC back at the office. She logs into her laptop at the job site, logs onto the Internet, and types in a unique URL, her user name and her password. She accesses her desktop files. She finds the updated materials file for this project and gets the numbers she needs. While logged into her system, she also checks her e-mail and responds quickly to an urgent question from a co-worker. She calculates the job change costs and walks the clients through them. They make a decision and her team gets started. She even has time to grab a latte before she picks up her kids for their appointment.
24	“I need to reduce costs.” Using Windows Small Business Server 2003 has helped us be more efficient and has put time and money in our pocket.
25	Business Need: Reduce Costs With Windows Small Business Server 2003 R2 you can: Reduce costs and maximize limited resources Share equipment, such as printers, fax machines, and modems Share resources like Internet access and a range of business applications Fax with fewer phone lines and send faxes directly from your PCs
26	Scenario: Reduce Costs Problem: Businesses lose money by purchasing multiple printers, fax machines, and other resources To fax effectively, more phone lines are needed Solution - Windows Small Business Server 2003 R2: Small business owners and employees can: Share resources – such as Internet access and business applications Share equipment – such as printers, fax machines, and modems Share fax services – fax with fewer phone lines and send faxes directly from PCs
27	Conclusion A more reliable technology foundation that keeps your business up and running and automatically protects your critical business information Provides the technology and tools to increase efficiency, improve employee productivity and reduce costs Helps you to connect with customers more effectively and professionally, 24/7 Provides a comprehensive and affordable network solution
28	Conclusion As your business grows, you can transition seamlessly to the full line of Windows Server System products while protecting your initial investment in SBS 2003 R2 Affordable today, scalable for tomorrow, it provides a solid building block for future technology for your business
29	"For more information" For more information, we invite you to visit www.microsoft.com/sbs or contact a Microsoft technology provider in your area.
30	Appendix
31	Licensing Both editions of Windows Small Business Server 2003 include five Client Access Licenses (additional CALs can be purchased in 5- and 20-packs) Windows Small Business Server 2003 R2 offers two types of CALs – user or device; You can select the type you want for your company, depending on your needs: User CALs allow a named user to access the server from multiple devices and are ideal for organizations with mobile employees or those using multiple devices to access the network; Example: A sales person who accesses their e-mail through a laptop, mobile phone, and desktop PC; Only 1 user CAL is used. Device CALs allow multiple users to access the server from a single device and are ideal for organizations with multiple users for one device; Example: A call-center terminal is used by 3 different people throughout a day; Only 1 device CAL is used.
32	SBS 2003 R2 At-a-Glance
33	SBS 2003 R2 System Requirements
34	Additional Resources Microsoft Office 2003 Small Business Edition http://www.microsoft.com/smallbusiness/products/office/sbe/2003-detail.mspx Microsoft Windows XP Professional Service Pack 2 www.microsoft.com/windowsxp/pro Microsoft Windows Mobile Software www.microsoft.com/windowsmobile Microsoft Dynamics CRM 3.0 Small Business Edition http://www.microsoft.com/dynamics/crm Microsoft Dynamics GP http://www.microsoft.com/dynamics/gp
35	"© 2006 Microsoft Corporation" © 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.