Starting soon, when you initiate a Service Request either by email to help@productivetech.net, online at www.productivetech.net/help, or by phone at (856) 845-6266, you will receive a confirmation email in response that includes your new ticket number. If you have an additional inquiry, comment, or detail, you can respond to the confirmation email and update your ticket. You will receive a second email update when your Service Request has been completed!
We hope you’ll find this enhancement to be a great help in keeping track of your Service Requests, and at ProductiveTech we’re happy to bring these enhancements to you. Be sure to let us know of any others you would like to see, from any aspect, and we’ll be sure to give them top attention.
Leave a comment!
You must be logged in to post a comment.