We were in a very difficult situation and your company stepped in and provided us with exceptional service to keep our company operating. The OneTEAM Network Assurance program has actually been a cost savings compared to our past experiences; no hidden costs. We have such peace of mind knowing you’re always behind the scenes should an unforeseen incident arise.
Miller & Sons Builders, Inc.
Peter W. Palmer
Professional Media Group
The reason for my letter was to let you know how much I appreciated the way that Brad Ryall had taken care of my iPhone/Outlook contact issue that had occurred over the Thanksgiving Day Holiday and weekend. That type of response, I felt needed to be recognized and commended! For many reasons, I really like the Network Assurance Program that you have offered to us. I believe it has kept our IT bills to a minimum (if any at all). It also gives us the comfort to know that we are protected and our downtime is kept to the shortest amount of time possible. Please keep up the good work and I look forward to many more successful years of business together!
The two things I like most about ProductiveTech’s services are the immediate attention our calls and emails receive, as well as the benefits of reduced costs and less downtime ever since hiring your company. We were particularly happy with how ProductiveTech switched out Chris DiSabatino’s laptop that he wasn’t satisfied with after buying it new. It is nice to deal with a company that values customer service as much as our company does. I can’t think of anything you can improve. Keep up the good work!
I don’t know if there are other companies around like Productive Tech, who actually deliver on what they promise. Probably there are, but I certainly haven’t found them if they exist. Friendly Planet will never make a move without ProductiveTech. They are that good.
Friendly Planet Travel
Just wanted to take a moment and tell you that ProductiveTech has been fantastic to work with over the past five years. Your company understands our business and provides excellent support service when needed, not several days later. We will continue to highly recommend your company as we have in the past. Thanks for the effort.
Giuliano Miller & Company, LLC